Monart Destination Spa – Covid Policy
(-) Monart is adhering to all published health protocols for the hotel industry.
(-) Spa Therapies will be completed using international best practice to ensure guest and employee safety.
(-) All Staff and Guests are pre-screened before arrival for contact with or symptoms of COVID-19 with flexible rebooking offered to guests.
(-) Monart has appointed trained COVID representatives.
(-) All employees are trained to adhere to COVID protocols.
(-) Staff have been trained in the correct use and disposal of their appropriate PPE.
(-) Public sanitisation stations are freely available for guests.
(-) All public areas are sanitised to international best practice.
(-) Common touch points in public areas are hourly sanitised.
(-) Bedrooms and all bathroom surfaces are fully sanitised to international best practice prior to guest check in.
(-) All linens and towels are laundered to international best practice – utilising both chemical and thermal disinfection protocols.
(-) Monart is committed to a healthy working environment for all and has ensured supply of appropriate PPE, hand sanitisation, industry leading bedroom and public area sanitisation products, equipment, technology, training and protocols.
Monart Destination Spa – Residential Terms and Conditions
Here is a quick guideline update which may be new to our customers upon their return to Monart:
(-) Should you feel unwell, have a fever, a cough or shortness of breath we ask that you cancel your stay with us and we will be more than happy to rearrange for you to visit at a different time.
(-) Please consider utilising our “Check in Online” system – which will be e-mailed to you close to check in day.
(-) Where possible please check in online at least 24 hours prior to arrival.
(-) In order to maximise your experience at Monart, it is very important to pre-book treatments and your dinner arrangements. If you have not already made these arrangements at the time of booking, our reservations team are here to help you. Please contact us as soon as possible, before your arrival in order to ensure all arrangements are made for you.
(-) If you have a treatment booked you will be asked to fill in our online consultation form. This will be shared with you close to arrival day.